Safer Gambling

At Pokiez Casino, we want gambling to remain a choice, not a source of pressure. We provide account tools to help you set boundaries, take breaks and stop playing when needed. Our approach to responsible gambling starts with a simple principle: only gamble if you are 18 or over, can afford to lose the money you spend and feel in control of your decisions. If play is affecting your finances, relationships or wellbeing, pause your account activity and seek support. Help is available whether you are concerned about yourself or someone close to you.

Pokiez Casino Responsible Gambling

Set a budget and a time limit before you start. Gambling is not a way to earn income or recover money already lost. Keep essential expenses separate from money you choose to spend on play, and take regular breaks.

Manage Your Activity

Deposit and Loss Limits

Go to Settings > Responsible Gambling to set daily, weekly or monthly deposit limits. Deposit limits range from A$10 to A$10,000 per day, A$20 to A$25,000 per week, or A$50 to A$50,000 per month. You can also set a loss limit for a day, week or month. Choose amounts that fit your circumstances, not amounts you hope to win back.

Breaks and Time Limits

Use a session time-out to step away for 5 to 60 minutes. Reality Check reminders appear every 30 minutes to help you keep track of time. If a short break is not enough, temporary self-exclusion is available for 7 to 30 days. Longer self-exclusion is available for a minimum of six months. A self-exclusion period cannot be cancelled while it is in effect.

Know When to Stop

Warning signs can include spending more than planned, chasing losses, hiding gambling from others or finding it hard to stop. Gambling may also become a concern if it affects sleep, work, relationships or money needed for everyday living. You do not need to wait for a crisis to ask for help.

Stay in Control

Check your available money and time before each session. Do not gamble when upset, under pressure or trying to solve a financial problem. If a limit feels too high, change it. If you repeatedly reach your limits or find yourself thinking about gambling when you intended to stop, consider self-exclusion and speak with a support service.

Get Support

Gambling Help Online offers confidential support in Australia at gamblinghelponline.org.au or 1800 858 858. Lifeline is available on 13 11 14 if you need immediate emotional support. For help excluding yourself from eligible online wagering services, visit BetStop. You can also contact support for help finding the responsible gambling tools in your account.